The Responsible Brand’s Guide to Maximizing Supplier Engagement

On February 13, 2025, the Worldly Customer Success team hosted a webinar together with Cerian Atwell, Sustainability Lead at M&S. We discussed how brands can work strategically with suppliers to increase transparency in their supply chain, avoid hidden risk, and work towards their social and environmental goals. They covered:

• Audience Planning: how to develop a supplier engagement plan and lists to engage facilities strategically.
• Training Stakeholders: how to ensure your teams and vendors have the right knowledge and tools to play their role in maximizing engagement.
• Communicating with Facilities: how to strengthen collaboration for impact with best practices that drive action.